indocair situsTerms of Use
When you open an account on indocair situs, you agree to our terms of use. These terms set out how we operate, what you can expect from us, and what we expect from you. Our goal is to keep the relationship between indocair situs and our account holders clear and straightforward.
Our services are available only where local law permits. Users are responsible for verifying that access and use of indocair situs comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
This page covers account opening, deposits and withdrawals, bonus terms, settlement rules, and dispute resolution on indocair situs. Read through these terms before you create an account. If you have questions, contact our support team.
Account Opening and Verification on indocair situs
To open an account on indocair situs, you must provide your email address, create a password, and upload an identity document. We accept national ID (KTP), passport, or driver's license. You must also confirm your date of birth. Verification typically completes within 24 hours.
We require verification to prevent fraud, comply with local regulations, and protect your account. Once verified, your account is active and you can deposit funds and place wagers. If verification is delayed or rejected, we notify you by email with the reason.
You are responsible for keeping your password secure. We do not ask for your password via email or phone. If you suspect unauthorized access to your account, contact our support team immediately to lock your account.
Deposits and Withdrawals on indocair situs
We support nine payment methods for deposits and withdrawals: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. There is no minimum deposit amount enforced by indocair situs, though your payment provider may have its own floor. Deposits via e-wallets typically complete within minutes. Bank transfers may take one to two hours depending on your bank's processing speed.
Withdrawals follow the same methods. Select your preferred destination, enter the amount, and confirm. E-wallet withdrawals typically complete within subject to verification; bank transfers may require up to one business day. We do not charge withdrawal fees on indocair situs.
Your payment method and account currency are locked to Indonesian Rupiah (IDR) once set. Verify your choice before completing your first deposit. If you need to change your payment method, contact our support team.
Wager Settlement and Results on indocair situs
All wagers on indocair situs settle based on the official result published by the relevant league or governing body. For football matches—Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League, Premier League—we use the final score as published by the league. For live-dealer games, settlement is immediate; the outcome is determined by the cards dealt or the wheel spin. For slot games, settlement is instant; the result is determined by the random number generator at the moment you spin.
If a match is postponed or cancelled, we refund your stake to your account balance. If the match is rescheduled to a later date, your wager remains active and will settle on the new date unless you request a cancellation.
We settle wagers within hours of the final result. You receive a settlement confirmation in your account history showing the match or game, the result, your wager, and your payout or loss.
Bonus Terms on indocair situs
We offer bonuses to new and existing account holders. Bonus terms vary by offer. Some bonuses are credited as cash; others are credited as free bets or free spins. Each bonus has specific conditions: a wagering requirement (the amount you must wager before you can withdraw bonus funds), a time limit (the period within which you must use the bonus), and eligibility rules (which games or markets the bonus applies to).
We display bonus terms clearly before you claim an offer. Read the terms carefully. If you claim a bonus and do not meet the conditions, the bonus is forfeited and you cannot withdraw bonus funds. Bonus funds are separate from your cash balance and are held in a separate account ledger.
We reserve the right to cancel or modify bonus offers at any time. If you have an active bonus when we cancel an offer, we honour the bonus terms you agreed to at the time of claim.
Key takeaways
- Account verification requires identity document and completes within 24 hours.
- Nine payment methods available: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment.
- Wagers settle based on official results; settlement occurs within hours.
- Bonus terms vary by offer; read conditions before claiming.
- Our services are available only where local law permits.
Dispute Resolution and Complaints on indocair situs
If you believe a wager has been settled incorrectly, contact our support team with details of the wager, the match or game, and the official result. We investigate disputes and correct errors within 48 hours. If we find an error, we credit your account with the correct payout.
If you have a complaint about our service, contact our support team. We respond to complaints within 24 hours. If you are not satisfied with our response, you may escalate your complaint to our management team for further review.
Account Suspension and Closure on indocair situs
We reserve the right to suspend or close your account if you violate our terms of use. Violations include: providing false information during account opening, attempting to manipulate odds or results, using multiple accounts to claim bonuses, or engaging in fraudulent activity.
If we suspend your account, we notify you by email with the reason. If the suspension is temporary, we specify the duration. If the suspension is permanent, we close your account and refund any remaining cash balance to your registered payment method within 5 business days.
Jurisdiction and Governing Law on indocair situs
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of indocair situs comply with their own jurisdiction's law.
These terms are governed by the laws of the jurisdiction in which indocair situs operates. Any disputes arising from these terms or your use of indocair situs are subject to the jurisdiction's legal framework.
We undertake to keep your account secure and your data protected. We use encryption and secure payment gateways to safeguard your information. We do not share your personal information with third parties except where required by law.